Delivery Options Goods Time Price
Standard Delivery UK Small & Light Weight packages up to 10Kgs* 2/3 working days £4.95
Next Day Delivery Small & Light Weight packages up to 10Kgs* Next working day for orders before midday Mon to Fri £5.95
Man & Van Delivery UK Mainland Extra Large Parcels/ Heavy/ Furniture/ Mirrors 1 - 4 Weeks £34.95 for delivery within M25. If delivery is required outside of the M25, please contact the shop for a fast & easy quote 0207 2269528.
Off Shore:  Scottish Highlands, Scottish Islands, Isle of Wight,  Isle of Man, Scilly Isles, Northern Ireland & Channel Isles Small & Light Weight packages up to 10Kg* 3-5 Working Days £18.95
Off Shore:  Scottish Highlands, Scottish Islands, Isle of Wight,  Isle of Man, Scilly Isles, Northern Ireland & Channel Isles

Extra Large Parcels/ Heavy/ Furniture/ Mirrors - Please call   0207 226 9528 or email sales@haygenshop.com for a quotation

15 - 20  Working Days Please contact the shop for a quick & easy quote 0207 226 9528
EU  Parcels up to 20Kg. Please note, Annie Sloan paint & wax is not available for overseas delivery. 5-10 Working Days £18.95
Worldwide  Prices will vary on weight, please contact us at sales@haygenshop.com for a quotation. Please note we do not ship large/heavy items/furniture/mirrors worldwide, this includes the Annie Sloan Paint & Wax. 10-15 Working Days Please contact the shop for a quick & easy quote 0207 226 9528
Shop Collection (114 Islington High Street, London, N1 8EG) Extra Large Parcels / Heavy/ Furniture/ Mirrors 12-6pm (Mon - Sun) Free: Call to check availability in store

*Standard UK, Next Working Day and offshore deliveries prices are not applicable for large mirrors or furniture deliveries. For Next Day & offshore mirror & furniture deliveries, please email for a quote 

Delivery Times:
In stock items will be dispatched as soon as possible by standard delivery and should arrive within 2/3 working days. You will receive a text and email confirming your delivery time slot and you will have an option to rearrange if the time does not suit. 

For large, heavy packages and furniture items we will dispatch to you within 20 working days of your order.To ensure the safety of larger furniture items we use a specialised delivery service where the driver will help you bring the item into your home. Our delivery man service will contact you to arrange the delivery and try where possible to select a time most convenient for you.

If there is something you need delivered more urgently than our standard delivery times, please contact us and we will do our best where possible to speed things up!


Out of stock items:
If an item is out of stock it will be displayed as out of stock on the product detail page. If you would like this item, please contact us on 0207 226 9528 or email sales@haygenshop.com and we can do our best to advise when the items will be back in stock.


International Deliveries:

  • Offshore deliveries cost £18.95: Scottish Highlands, Scottish Islands, Isle of Wight,  Isle of Man, Scilly Isles, Northern Ireland & Channel Isles
  • Europe deliveries cost from £18.95, please contact us at sales@haygenshop.com or on 0207 226 9528 for a quick and free quotation
  • Worlwide deliveries, please contact us at sales@haygenshop.com or on 0207 226 9528 for a quick and free quotation
  • Please note, we do not ship large/heavy items/furniture/mirrors worldwide

Measurements
It is extremely important to measure up correctly before ordering large furniture or mirrors. Consider staircases, doorways or any tight spaces used as access points. If you need to return an item of furniture, the original delivery charge will be deducted from any refund or exchange value.
For more information on any of the above, please call us on 0207 226 9528 or email customercare@haygenshop.com

 

Delivery T’s & C’s
Saturday delivery is available for large furniture and large mirrors at an extra charge which is dependent on your location, please call us on 0207 226 9528 or email sales@haygenshop.com for a free quotation.
For small items our standard courier service will email and text you with your delivery time slots. You will have an option at this stage to choose a different delivery slot. You can contact them directly using the details on your email or text or if you are having difficulty contact our Customer Services team on 0207 226 9528. If goods remain undelivered for more than within 7 days, the goods will be returned to us and a re-delivery charge may be applicable.

 

Frequently asked questions:

 

What will you charge for a mixed order?
If you buy, for example, furniture and living items in the same order only one delivery charge is applied. It is always the higher of the two delivery charges.

 

When do you deliver?
As quickly as possible, but we aim to get your small items to you within 3 working days and larger furniture items to you within 20 working days, Monday to Friday (excluding public and bank holidays) between 9am-6pm. For Larger furniture items there is often a longer waiting time, details of delivery times will be provided on the product page.
Saturday Deliveries: Cost £14.95 for packages up to 10kg, for large mirrors and furniture Saturday dellivery, please contact us on 0207 226 9528 or at sale@haygenshop.com for a quotation.

 

Can I track my order?
Yes, we will send you a shipping confirmation in the form of an email once your goods have left our warehouse and they are on their way to you. Our delivery firm will then contact you by text or email to give you details of the day and time your parcel will arrive, you will have an option at this stage to change the delivery time. If you have any problems with receiving your order please call us on 0207 226 9528 and we can answer any questions you might have.